Unlocking the value of credit through expertise and integrity.
Since 2000, we have partnered with banks, financial institutions and companies in managing and debt collection, combining structured processes with a responsible approach that respects the interests of all stakeholders.
A reliable partner to give value to credit.
RS Servizi Srl, founded in 2000, specializes in debt collection and is licensed ex art. 115 TULPS, operating nationwide through specific processes and target operating models, positioning itself as a reliable partner to give value to its clients' credit.
RS provides services for Banks, Financial Institutions and Companies B2B/B2C, managing various financial products through Phone, D2D, Master Legal and Legal collections. Its strength lies both in having built a skilled team and in continuous technological development, ensuring compliance, efficiency and high-quality results.
Mission
We support banks, financial institutions and companies in credit management and debt collection through structured processes, advanced technologies and a rigorous, compliance-driven approach. Our goal is to maximise collection performance while protecting our clients' reputation.
Vision
To be recognised as a leading debt collection company, distinguished by the quality of our services and our performance, while maintaining a responsible, ethical and balanced approach towards all stakeholders.
The BRIDGE model
Six guiding principles that shape our way of working, creating a balance between delivering results for our clients and ensuring respect for every stakeholder.
We pursue solutions that balance the interests of all stakeholders involved.
We act with awareness of the economic and social impact of our decisions.
In every interaction, we act ethically, consistently and professionally.
We foster open, constructive and respectful communication with clients and customers_debtors.
We are focused on delivering concrete, measurable and sustainable results.
We engage with every stakeholder with dignity, understanding and respect.
Four pillars for sustainable results.
The operating principles on which we build every mandate, from performance to financial sustainability.
Performance
- Optimisation of collection rates.
- KPI-driven management and transparent reporting.
Compliance
- Full compliance with applicable regulations and industry guidelines.
- Traceable and verifiable processes.
Relationship-Based Approach
- Professional and transparent management of customer_debtor relationships.
- Respectful and non-aggressive communication.
Financial Sustainability
- Realistic repayment solutions.
- Customer_debtor portfolio segmentation.
- KPIs focused not only on collection outcomes, but also on service quality.
Would you like to learn more about our approach?
Discover our services or get in touch with our team.