Phone collection is a strictly internal structure, with highly specialized personnel in terms of phone management of particularly complicated positions, with a pre-legal intervention that consists of an activity of formal notice and subsequent phone contact.
We have always considered as one of the bedrocks of our company the refusal of adapting to call center mentality, never relying on external servicers, since our main goal is to provide a distinctive service aimed at the achievement of the highest qualitative – not quantitative – level. Thanks to the strict observance of this prerogative, our company has placed itself, over the years, at the top levels of financial debt management and collection, becoming an example and a warranty of quality in the fulfillment and detailed supervision of every single position entrusted to our Phone collection service. Internal personnel is highly qualified in its specific fields and in terms of focusing on the methods suitable for each type of debt.